Last updated: January 2025
All orders are processed within 1–2 business days after payment has been verified. Orders placed on weekends or public holidays are processed the next business day. You will receive a shipping confirmation with tracking information as soon as your order ships.
Once your payment is confirmed, our team personally arranges shipping using a trusted delivery company based on your location and the size of your order. We work with reliable carriers to ensure your parts arrive safely. You will be notified of the carrier name and tracking number as soon as your order is dispatched.
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping costs are calculated at checkout based on destination country, package weight, and dimensions. Shipping costs are determined by destination, package weight, and dimensions. We strive to offer fair and competitive shipping rates. Our team will confirm the shipping cost with you before dispatch if there are any questions.
International shipments may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the buyer's sole responsibility and are not included in our product prices or shipping fees. We recommend checking your local customs regulations before ordering. We declare all shipments accurately with true commercial values.
Once your order ships, you will receive a tracking number and carrier information via email. You can view your order status by logging into your account. If you have not received tracking information within 3 business days of payment confirmation, please contact us.
If your order arrives damaged or is lost in transit, please contact us within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue and will either ship a replacement or issue a full refund at no additional cost to you. Please keep all original packaging and take photos of any damage for insurance purposes.
Questions about shipping? Contact our support team — we respond within 2–4 hours.